This policy (together with our conditions of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
to assure you that we recognise and fully respect the privacy and personal data of the visitors to this website; and
to explain what personal information we collect from this website and how we ensure its best protection.
Grandparents Legal Centre complies with the Data Protection Act 1998 (the “Act”). For the purposes of the Act, Grandparents Legal Centre as a division of Ridley & Hall Legal Limited is the data controller and sole owner of the personal data collected on the Website.
We use up-to-date industry procedures to keep personal data as safe and secure as possible and to protect against loss, unauthorised disclosure or access. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The Act gives you the right to access details that we hold about you. Your right of access can be exercised in accordance with the Act. A small fee may be payable in respect of any access request.
For more information please refer to our Data Protection Policy.
Information we may collect from you
It is not necessary for you to register with us in order to access the Website. If you do register, however, it will allow us to personalise our services and offer you some additional benefits.
If you do register, you are responsible for protecting your password and user name and must not share them with or disclose them to anyone else.
When you register, the basic personal information about you which we may collect and process is:
your user type (Employed; self-employed; un-employed or retired);
your e-mail address;
your user ID and password.
Depending on what you are registering for, additional information may be collected from you.
We may also collect and process information provided by you at the time of posting material to the Website, as well as details of your visits to the Website (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources that you use. Further, if you contact us, we may also keep a record of that correspondence.
Uses made of the information
We may use information held about you in the following ways:
to ensure that content from the Website is presented in the most effective manner for you and for your computer;
to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
to allow you to participate in interactive features of our service, when you choose to do so; and
to notify you about changes to our service.
We may also use your data for the purposes of advertising, marketing and public relations, so as to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone. If you do not want us to use your data in this way, please email firstname.lastname@example.org.
Changing the information we hold about you
If you would like to change the registration information we hold about you or want to it to be removed from our registration database, you may do so by contacting us at email@example.com and request your changes or removing your details as you wish.
Any information collected about you will only be circulated between our strategic partners as detailed in our compliance section and will not be passed to any other third parties except where required by law to do so or in order to enforce or apply our Conditions of use. However, we reserve the right to change this position at any time.
If Grandparents Legal Centre choose to employ the services of a third party it will inform you, but the change will only apply in relation to information which we collect from you after we have informed you of the change. We will not disclose any information we have already collected about you without your consent, other than where required to do so by law or in order to enforce or apply our Conditions of use.
At all times, Grandparents Legal Centre will control and be responsible for the use of your personal information.
When you visit the Website, we issue a “cookie” to your computer. This is a small program containing a unique code that allows us to identify your computer. The cookie is used to note the different areas of our website service which have recently been accessed through your computer.
Information collected in this way is used to develop and manage our online services by, for example, storing information about your preferences, so as to enable us to customise the Website according to your individual interests. The cookie alone contains no information which can identify you personally. However, when you register on the Website, the cookie will be combined with the personal information that you have provided as part of your registration. If you wish, you are able to set up your computer to refuse to accept cookies. However, if you do so, you may be unable to access certain parts of the Website.
By using the Website, you consent to the collection and use of your personal information in the manner set out above.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us at firstname.lastname@example.org.
The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Grandparents Legal Centre strive to make its web information accessible to people with disabilities in keeping with the Disability Discrimination Act 1995.
We intend to produce the Website to conform with international Web Content Accessibility Guidelines.
If you require any of our information in another format, or help finding a document, please contact us.
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